Privacy policy
Last updated: May 5, 2026
This Privacy Policy describes how OFFCODE.USA (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from offcode-usa.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
OFFCODE.USA is powered by Shopify, which enables us to provide the Services to you.
Please read this Privacy Policy carefully. By accessing or using any of our Services, you acknowledge that you have read and understood this Privacy Policy.
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CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
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HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
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WHAT PERSONAL INFORMATION WE COLLECT
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact details including your name, address, phone number, and email address
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number
- Account information including your username, password, security questions, and other information used for account security purposes
- Financial information including payment method details, transaction information, and payment confirmation details
- Customer support information including the information you choose to include in communications with us
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect Automatically
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include:
- Device information including your browser type, device type, and operating system
- Network information including your IP address and network connection
- Usage information including how and when you interact with our Services, items viewed, added to cart, purchased, returned, or exchanged
Information We Obtain from Third Parties
We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Shopify, which supports our Site and Services
- Payment processors, who collect payment information to process your payment and fulfill your orders
- Marketing and advertising partners who help us reach new customers
- Analytics providers who help us understand how customers use our Site
Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
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HOW WE USE YOUR PERSONAL INFORMATION
Providing Products and Services
We use your personal information to provide you with the Services, including to process your payments, fulfill your orders, send notifications related to your account and purchases, manage returns and exchanges, and arrange for shipping.
Marketing and Advertising
We may use your personal information to send promotional messages by email, SMS, or other permitted channels, and to show you relevant advertisements based on your interactions with our store.
Security and Fraud Prevention
We use personal information to verify accounts, secure transactions, detect fraud, investigate suspicious activity, and protect our Services and users.
Communicating with You
We use your information to respond to inquiries, provide customer support, and keep you informed about your orders or account.
Legal Compliance
We may use your information to comply with applicable laws, legal obligations, lawful requests, or to enforce our policies and rights.
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COOKIES
Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and Services, to remember your actions and preferences, and to run analytics to better understand user interaction with the Services.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services to work incorrectly or no longer be available.
For specific information about the Cookies used related to powering our store with Shopify, see https://www.shopify.com/legal/cookies.
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HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose your personal information in the following circumstances:
- To Shopify, vendors, and service providers who perform services on our behalf, such as payment processing, analytics, shipping, fulfillment, cloud storage, and customer support
- To business and marketing partners who help us advertise and market our products or services
- When you direct or request us to share information with third parties
- With affiliates or within our corporate group
- In connection with a business transaction such as a merger, acquisition, or bankruptcy
- To comply with legal obligations or protect our rights, our Services, or others
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SHOPIFY
Our store is hosted by Shopify. Shopify may collect and process personal information when you access or use our store in order to provide and improve the Services. Information you provide through the Services may be shared with Shopify and with third parties that assist Shopify in operating and improving its platform.
To learn more about how Shopify handles personal information, you can review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal at https://www.shopify.com/legal/privacy.
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SMS / TEXT MESSAGING
By opting into our SMS program, you consent to receive recurring automated promotional and personalized marketing text messages from OFFCODE.USA. Message and data rates may apply. Message frequency varies.
You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at offcode.usa@gmail.com.
We do not sell your phone number or SMS opt-in data to third parties for their own marketing purposes.
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THIRD-PARTY WEBSITES AND LINKS
Our Services may include links to websites or platforms operated by third parties. If you follow a link to a third-party site, you should review its privacy policy and terms. We are not responsible for the privacy, security, or content of third-party websites.
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CHILDREN'S PRIVACY
Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us so we can review and delete it where appropriate.
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SECURITY AND RETENTION
We use reasonable safeguards to help protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements and policies.
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YOUR RIGHTS AND CHOICES
Depending on where you live, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request deletion of your personal information
- The right to request correction of inaccurate personal information
- The right to request a copy of your personal information
- The right to opt out of certain marketing or targeted advertising activities
- The right to withdraw consent where processing is based on consent
- The right to object to or restrict certain processing in some jurisdictions
You may also unsubscribe from promotional emails at any time by using the unsubscribe link in those emails. Even if you opt out of promotional messages, we may still send you service-related communications, such as order confirmations or support responses.
We will not discriminate against you for exercising any of your privacy rights. We may need to verify your identity before processing certain requests.
To exercise any of these rights, please contact us using the details below.
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INTERNATIONAL TRANSFERS
Your personal information may be transferred to, stored in, and processed in countries other than the country in which you live. Where required by law, we take appropriate measures to protect personal information transferred internationally.
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CONTACT US
If you have any questions about this Privacy Policy or would like to exercise any of your privacy rights, please contact us:
Instagram: @offcode_archive
Email: offcode.usa@gmail.com
In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/b06sk1-g7/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/b06sk1-g7/privacy_policy).